Privacy Policy
Last updated: 11 July 2026
Who we are
Home Automation Bath is a smart home installation company based in Bath, Somerset, UK. We design and install smart lighting, heating, security, home cinema, and whole-home automation systems for residential and commercial properties across Bath and the South West.
For data protection purposes, Home Automation Bath is the data controller for personal information collected through this website. If you have any questions about how we handle your data, please get in touch or call us on 01225 941031.
What personal data we collect
When you submit an enquiry through our contact form, we collect:
- Your full name
- Your email address
- Your phone number
- Your property type
- Any project details you provide in your message
- Optionally: your preferred contact method and approximate budget
We do not collect payment card details, passport numbers, or any special category data. We do not use tracking cookies or third-party analytics tools on this website.
How we use your data
We use the information you submit to:
- Respond to your enquiry and provide a quote or consultation
- Follow up if you have asked us to contact you
- Improve our services based on the types of projects we receive
We will not add you to a marketing mailing list, share your data with other companies for marketing purposes, or contact you for any purpose unrelated to your enquiry without your explicit consent.
Our legal basis for processing your data is legitimate interests — specifically, responding to enquiries that you have initiated. You are always free to ask us to delete your data.
Data processors
Our contact form is processed by Web3Forms (web3forms.com), a form submission service. When you submit our contact form, your data is transmitted securely to Web3Forms who forward it to us by email. Web3Forms processes data in accordance with GDPR and does not retain form submissions beyond delivery. Please see their privacy policy at web3forms.com/privacy for full details.
Our website is hosted on Replit Inc. servers. Replit may process basic server logs (including IP addresses) as part of normal web hosting operations.
How long we keep your data
Enquiry data received by email is retained for up to 12 months. If a project proceeds, we retain relevant communications for up to 7 years in line with standard business record-keeping requirements under UK law. You may request deletion at any time (see Your Rights below).
Your rights under UK GDPR
Under the UK General Data Protection Regulation, you have the following rights:
- Right of access — you may request a copy of the personal data we hold about you.
- Right to rectification — you may ask us to correct inaccurate data.
- Right to erasure — you may ask us to delete your data where there is no legitimate reason to continue processing it.
- Right to restriction — you may ask us to restrict processing in certain circumstances.
- Right to object — you may object to processing based on legitimate interests.
To exercise any of these rights, contact us via our contact form or call 01225 941031. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This website does not use advertising cookies, tracking pixels, or third-party analytics. The only cookies set are essential session cookies required for the website to function correctly (for example, to maintain form state). These do not identify you personally and are deleted when you close your browser.
Links to other websites
Our website may contain links to third-party websites (for example, manufacturer sites or review platforms). Once you leave our site, we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after a change constitutes acceptance of the updated policy.